Summary of Duties:
Under the general supervision and direction of the Director of Animal Care, the Animal Care Coordinator is responsible for providing care and monitoring the well-being of all animals in the shelter. In addition, the Animal Care Coordinator acts as a secondary point of contact in the absence of the Director of Animal Care.
- Oversees and coordinates work activities of Animal Care staff.
- Walks through all kennel areas daily to ensure care is provided to all animals in the facility.
- Assists with the cleaning of the facility including animal habits, feed, and water.
- Ensures Animal Care Staff understand and carry out their responsibilities accurately, safely, and efficiently.
- Conducts behavioral assessments of the animals in the shelter.
- Maintains proper communication with other departments throughout the day to ensure client satisfaction.
- Provides assistance to customers wishing to adopt an animal; escorts customers through the shelter; responds to questions regarding adoption procedures and fees; assist customers with pet adoption selections.
Updates case files in shelter software system on a daily basis.
- Orders supplies as needed.
- Assists with safety meetings as needed.
- Take on Animal Care staff duties as needed
- Other assigned duties as assigned by the Animal Care Director and/or the Executive Director.
Health Care Operations
- Assist with the microchipping and vaccination of animals.
- Restrains animals for procedures (e.g. microchipping, suture removal, etc.)
- Assist in restraining hard to control/aggressive pets.
- Euthanizes animals by tranquilizing and humanely injecting the euthanasia solution.
- Assist in exam rooms as needed.
- Administers medication as needed.
- Assists the Animal Care Director with the supervision of Animal Care staff.
- Coaches staff by providing job guidance and ongoing feedback.
- Assists the Animal Care Director in assuring staff is adequately trained and coached to a level necessary to achieve department goals.
- Assists the Animal Care Director with recruiting, screening, interviewing and hiring new staff.
- Assists the Animal Care Director to resolve staff personnel issues and complete performance reviews.
- Assists with training and performance evaluation of Animal Care Staff.
- Reports any incidents, issues, or concerns to the Director of Animal Care.
Qualifications and Certifications and/or Education
- Valid California Class “C” driver’s license
- 2 years of managerial experience in an animal welfare or animal control organization.
In Addition to Qualifications and Certifications and/or Education:
- Animal health, behavior and breeds.
- Safe and humane methods of animal euthanasia.
- Processes and techniques for quality customer service.
- Excellent communication and leadership skills.
- Shelter Software System
- Exercise good judgment when dealing with the public, staff and volunteers.
- Commit to AFV’s mission and goals.
- Euthanize animals (if certified).
- Handle animals of various temperaments including aggressive animals.
- Observe, assess and understand animal behavior.
- Communicate effectively both written and oral.
- Foster teamwork.
- Lead by example. Positively influence others to achieve results that are in the best interest of the organization.
- Establish and maintain effective working relationships with other staff, the public and others encountered in the course of work.
- Make timely decisions by assessing the situation to determine the importance, urgency and risk.
- Organize by setting priorities and developing schedules.
- Work effectively in stressful situations ___________________________________________________________________
- Work is performed in an animal shelter setting with the potential for exposure to high noise levels, zoonotic diseases, animal bites and scratches. Work is performed indoors and outdoors with exposure to cleaning agents in the kennel area. Frequent walking, standing, bending, and stooping are required for 8 – 10 hours a day to perform essential job functions. Regular lifting of 50 – 150 lbs. with reasonable accommodations is required.
- Stooping (bend at waist)
- Sitting for extended periods of time.
- Enter data into a computer terminal, operate standard office equipment, and telephone use.
- Lifting up to 50lbs.with or without assistance
- Additionally, handle dogs weighing up to 150 lbs.
- Exposure to extreme heat: Temp above 100 degrees for periods of more than one hour
- Exposure to hazardous materials in accordance to Prop 65.
- Hand/finger dexterity
- Repetitive Motions
- In accordance with AFV dress code policy.
- Animal Care staff is to wear company issued scrubs.
- May be required to work on evenings, weekends and holidays.
Direct Reports: N/A